Krystyna Augustyn
Krystyna Augustyn
VIRTUAL ASSISTANT
VIRTUAL ASSISTANT
Outsource your day-to-day tasks to me.
Focus on growing your business.
Return balance to your life.I’ve worked all my adult life in administration and customer service field (7 years altogether). I'm obsessed with everything digital and tech (impossible not to turn this passion into profession) and with food but who isn't..?
I was born and raised in Limanowa, Poland. I went to Jagiellonian University in Krakow and I graduated in 2009 with a Masters degree in Polish literature and linguistics. I have done my first 2 working experiences at Krakow based companies: Calleo. School of Polish & English and Argos Multilingual, both in which I worked in administrative positions. In September 2012 I left Poland to do voluntary service at Southwark Day Centre for Asylum Seekers and Refugees in London, UK. I didn't like the British weather very much, so I decided to move to a place where the weather was the complete opposite and I found myself in sunny Greece. I moved to Athens in January 2014 and undertook customer service position and support for Microsoft products: Windows and Office. In Athens my life took a miraculous turn of events and I became a mother of the most beautiful baby boy - Antoni. Then we as a big family (with an adopted Greek dog named Achilleas) decided to move our son closer to his grandparents and that is how we ended up living in Genoa, Italy since June 2016.
I have started to freelance as a Virtual Assistant from October 2017 and my clients love me (see TESTIMONIALS).THINGS I DO
Both in English and Polish...
CUSTOMER SERVICE
Responding to your customers queries via email or chat.
Managing orders
Technical supportPROJECT MANAGEMENT
GENERAL ADMIN TASKS
Inbox management
Data entry & database management
Web research / fact checking
Writing & scheduling emails
Updating website contentInvoicing
Travel planningPersonal assistance
Document Management/ Organizing files and folders
Other general administrative tasks
HR Assistance
Assisting the recruitment efforts by attracting talent and sourcing through different platforms
Pre-screening and screening of applicants through different filters.
Ensuring database integrity of applicants and contractors
Initiating the on-boarding process for new hiresMy work experience
Companies I've worked for include:
Customer Service Agent
Microsoft
Microsoft Corporation is a company that makes computer software and video games for users around the world.
Office Manager
ARGOS MULTILINGUAL
Argos Multilingual is a company that provides a full range of translation and localization services.
Administrative assistant & CEO's PA
CALLEO. SCHOOL OF POLISH & ENGLISH
Calleo. School of Polish & English is Krakow based language school.
Pricing
Other packages available according to your needs. The more hours you purchase the cheaper it gets.
PLEASE NOTE: I require a 3-month minimum commitment.
Silver Package
290$ (250€)
10 hours/month to use any of the mentioned services as you require them, any extra tasks on top of mentioned services can be arranged. Monthly time report. Extra hours can be added at a rate of $35/hr (30€/hr).
Single hourly rate
33$ (29€)
For small projects that may arise that do not require a constant monthly contract.
TESTIMONIALS
WHAT CLIENTS SAY
Owner at SR Pro Marketing
"Krystyna is extremely positive person, her level of communication was amazing and I enjoyed working with her. Planning to work with her again in the near future."
Elettra Boccia
Content editor and Account Manager at Qadisha srl
"An unique opportunity for us. Krystyna is efficient, helpful with a natural attitude to communicate with her customers. Don't hesitate to involve Krystyna in your projects!"
Joanna Kaniecka
Production Manager at Summa Linguae Technologies
Krystyna worked for our company as a Project Manager. Her main responsibilities were contacting external translators and requesting about their availability, setting deadlines, methods of work and rates. She was also reviewing ready translated documents in order to provide Quality Assurance. Cooperation with Krystyna was smooth, efficient and friendly. She was professional and flexible. I recommend her for any jobs that require excellent communication skills, being detail-oriented and thourough. I would totally like to work with Krystyna again in the future!
Ping me
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